This may happen if the payment gateway is still holding your funds and they have not been credited to the company's account. Do not worry; once the funds are credited to the company's account, your account will be created and you will be notified via email. Otherwise, the payment gateway will refund your funds in accordance with its policies.
This may happen if your money is held by the payment gateway/bank. It will be refunded in accordance with the bank's/payment gateway's policies and procedures.
For more information on the Pre-Approved Loan offer/eligibility, visit the Terms & Conditions page and read the 'PRE-APPROVAL LOAN OFFER TERMS AND CONDITIONS' section. Click here.
If a customer makes more than one payment by mistake, they are entitled to a refund. The customer must request a refund within 48 hours of making the payment, either through the website's Raising A Request section or by calling the company's registered contact number.
If a customer purchases a membership/subscription from another company in our group of companies, they are eligible for a refund. The customer must request a refund within 48 hours of making the payment, either through the website's Raising A Request section or by calling the company's registered contact number.
